Frequently asked questions
Who or what is Antiquarian bookshop Hieronymus Bosch?
My name is Saskia van Bergen. I am a specialist in late medieval book illumination and write about medieval art and culture. In 2007 I finished a Ph.D on Flemish illuminated manuscripts.
I also work in a university library, where I manage projects concerning the special collections.
Can I visit the bookshop?
Because I am an internet seller I do not have shop facilities for visitors. Viewing and collection of items may be possible by prior arrangement.
How do I get on your mailing list?
If you are interested in receiving Saskia’s digital newsletter, please send an e-mail to email@example.com, or enter your name and email address here (achter ‘here’ linkje naar invulscherm nieuwsbrief)
What methods of payment do you accept?
You can pay by Paypal, Creditcard and Bank Transfer. For Bank Transfer payments, please use the following information:
Name: W. Bergen
Country: The Netherlands
After receivement of payment, I will send you the ordered items.
Within the Netherlands
I will confirm your order by e-mail informing you if the book(s) are available and of the shipping fees. Subsequently you will receive a Pro-Forma invoice and the request to pay either through PayPal, Creditcard or Bank transfer. The costs depend on the weight of the package. Of course I will always try to select the best option.
Mailbox packages less than 2 kg will be sent with PostNL for € 3,50.
Larger packages will be shipped with DHL-for-you to your home address for € 5.75 (0-10 kg), delivery within 2-4 days after payment at the address specified by you. (Note: If the package can not be delivered to you or your neighbors after four attempts, it will be returned and you will have to pay shipping costs once again.
On appointment you can pick up your order in Leiden as well. Do you see more books to your liking? Order them together. You can ship up to 10 kg at no extra cost.
Outside the Netherlands
For sending packages abroad are various possibilities, depending on the weight and value of the book. All this of course depends on your needs. A package can be sent for €10.00 to most Western European countries up to 2 kg to €16.00 to the other European countries, and €24.00 to the rest of the world. I will gladly inform you without obligation about the exact costs. An extensive overview of the rates can be found here
How do you handle privacy?
All information provided via the website or by e-mail will only be used by me and are not passed to third parties.
Do you buy books as well?
I am interested in buying books on Medieval and Renaissance culture. I buy both single items and large collections. If you have items that you wish to sell, please email me at firstname.lastname@example.org with details of the items for sale, your location and contact information and I will get back to you by e-mail or telephone as soon as possible. I will respond to all requests with either an offer, or a polite refusal if I am not interested.
How do I cancel an order?
You have already paid but you want to cancel the order? Please contact me a.s.a.p. Your payment will be quickly returned.
Can I return an item I purchased?
Any item can be returned within ten days, as long as it is in the same condition that it was when I sent it to you. Only the cost of the book will be credited, but you do have to pay for the shipping. When I have sold you a book that has been misdescribed, it can be returned at any time, and all costs will be refunded.